Responsible Gaming

Gambling at Afterpay is intended for entertainment purposes only and should never be considered a source of income or financial solution. Engaging in online pokies should be a fun and enjoyable experience, not a means to resolve financial difficulties. It is essential for players to maintain a healthy perspective on gambling and to recognize that losses are part of the game.

Self-Control Tools

Afterpay provides a range of responsible gambling tools to help players manage their gambling activities effectively. These self-control tools are designed to encourage responsible gambling and prevent potential issues.

• Deposit Limits: Players can set daily, weekly, or monthly deposit limits to control their spending. This feature allows players to determine how much they can afford to gamble within a specific timeframe.

• Loss Limits: Players have the option to establish loss limits, which restrict the amount of money they can lose during a session. This tool encourages players to stay within their financial boundaries.

• Wagering Limits: Players can set limits on the amount they wager during their gaming sessions. This helps in managing how much they are willing to risk while playing online pokies.

• Session Time Limits: This feature allows players to set a maximum duration for their gaming sessions. Once the time limit is reached, players receive a notification, encouraging them to take a break.

• Cooling-Off Periods: Players can request a temporary break from their account, which can last from a few days to several weeks. This tool is beneficial for players who feel they need to step back from gambling.

• Self-Exclusion Options: For those who recognize that they need to take a longer break, Afterpay offers self-exclusion options. Players can choose to suspend their accounts for an extended period, which can range from a few months to several years.

Self-Assessment

To promote self-awareness, players are encouraged to reflect on their gambling behavior using the following questions:

1. Do I often gamble to escape from stress or other problems?
2. Am I spending more money on online pokies than I can afford to lose?
3. Have I ever felt the need to gamble more after losing money?
4. Do I find myself chasing losses or trying to win back lost funds?
5. Am I keeping my gambling activities a secret from friends or family?
6. Do I often feel anxious or distressed while gambling?
7. Have I experienced conflicts with others due to my gambling habits?
8. Do I gamble until my last dollar is gone, even if it means borrowing money?

Players who answer ‘yes’ to several of these questions should consider seeking support or using the responsible gambling tools available at Afterpay.

Protection of Minors

Afterpay takes the protection of minors very seriously. Strict safeguards and procedures are in place to prevent underage access to online gambling services.

• Age Verification: During the registration process, Afterpay conducts thorough age verification checks to ensure that all players are of legal gambling age. This process is essential in maintaining a safe environment for responsible gambling.

• KYC Checks: Know Your Customer (KYC) procedures are implemented to verify the identity of players. This helps ensure that only individuals of legal age can participate in online pokies.

External Help

For those who may require additional support, various professional organizations in Australia offer assistance and resources. Players are encouraged to reach out to the following organizations:

• GamCare: Provides information, advice, and support for anyone affected by gambling-related issues.

• BeGambleAware: Offers guidance and support for individuals seeking help with gambling problems.

• Local Support Services: Numerous local organizations in Australia provide counseling and support for individuals struggling with gambling-related difficulties.

Early Warning Signs of Problematic Gambling Behavior

Recognizing the early warning signs of problematic gambling behavior is crucial for maintaining a healthy relationship with gambling. Some common indicators include:

• Increased frequency of gambling sessions
• Preoccupation with gambling-related thoughts
• Neglecting responsibilities in favor of gambling
• Borrowing money to fund gambling activities
• Feeling guilty or ashamed about gambling activities
• Experiencing mood swings related to gambling outcomes

Taking Immediate Action

If players feel they are losing control, it is essential to take immediate action. The following steps can be taken:

• Use the self-control tools available on the Afterpay platform to set limits or take a break.
• Reach out to the support team for assistance and guidance.
• Consider seeking support from professional organizations specializing in gambling-related issues.

Account Restrictions and Self-Exclusion Mechanisms

Players who recognize the need for additional controls can utilize account restriction and self-exclusion mechanisms available through Afterpay.

• Account Restrictions: Players can impose limits on their accounts, including deposit and wager limits, to help manage their gambling activities effectively.

• Self-Exclusion: For those who require a longer-term solution, the self-exclusion option allows players to suspend their accounts for an extended period, providing a necessary break from gambling.

Emphasis on Personal Responsibility

While Afterpay provides various tools and resources to promote responsible gambling, personal responsibility remains paramount. Players are encouraged to take an active role in monitoring their gambling habits and utilizing the available tools to ensure a safe and enjoyable experience.

Confidentiality and Non-Judgmental Support Approach

Afterpay is committed to providing a confidential and non-judgmental support approach for players seeking help. The support team is trained to assist players in a respectful manner, ensuring that individuals feel comfortable reaching out for assistance without fear of judgment.

By embracing responsible gaming practices, players can enjoy online pokies in a safe and controlled environment.