Terms and Conditions

Introduction and License

Afterpay is operated under License: Curacao eGaming, providing real-money gambling services, including a wide range of online pokies. By accessing or using our services, you agree to comply with these Terms and Conditions, which govern your use of the Afterpay platform. These terms are designed to ensure a fair and responsible gaming environment for all users.

Eligibility

To use the Afterpay platform, you must be at least 18 years of age. Access to our services is restricted in certain jurisdictions. It is your responsibility to ensure that you comply with the laws applicable in your region. Users from jurisdictions where online gambling is prohibited are not allowed to create an account or participate in our services.

Account Rules

1. Only one account is permitted per individual. Multiple accounts may lead to termination of all associated accounts.
2. A mandatory Know Your Customer (KYC) verification process is required upon registration and before any withdrawal can be processed.
3. You are responsible for maintaining the confidentiality of your account login details. Any activities conducted under your account are your sole responsibility.
4. Misuse of the account, including but not limited to account sharing, fraudulent activities, or manipulation of gameplay, will result in account suspension or closure.

Deposits and Withdrawals

1. Deposits and withdrawals can only be made using payment methods approved by Afterpay.
2. Transactions are processed in accordance with our payment processing policies and may be subject to verification procedures.
3. All deposits must be made in accordance with the Anti-Money Laundering (AML) regulations.
4. Withdrawals are generally processed within a specified timeframe, subject to KYC verification and compliance with AML obligations.
5. Users must provide accurate information for all transactions, and Afterpay reserves the right to request additional documentation for verification purposes.

Prohibited Activities

Engaging in any of the following activities is strictly prohibited:

• Cheating or collusion with other players.
• Fraudulent activities, including but not limited to chargebacks or identity theft.
• Abuse of bonuses or promotions.
• Use of automated tools, bots, or any unauthorized software to manipulate gameplay.
• Exploitation of system errors or glitches.

Limitation of Liability and Termination

Afterpay reserves the right to suspend, restrict, or permanently close accounts if violations of these Terms and Conditions occur, or if we identify any suspicious activity. We are not liable for any losses or damages incurred as a result of account suspension or closure. Our rights to terminate user accounts include, but are not limited to, the following circumstances:

• Violation of any laws or regulations.
• Non-compliance with these Terms and Conditions.
• Engaging in fraud or deceitful practices.

Bonus Terms and General Promotional Conditions

1. Bonus offers and promotions are subject to specific terms, which will be outlined at the time of the offer.
2. All bonus-related activities must comply with the general Terms and Conditions of Afterpay.
3. Bonuses may be revoked or adjusted if the terms of the promotion are not met.
4. Afterpay reserves the right to change or withdraw bonuses at any time without prior notice.

Fair Play and Game Integrity Rules

1. All games on the Afterpay platform adhere to strict fairness and integrity standards.
2. We use Random Number Generators (RNG) to ensure that all gameplay outcomes are random and fair.
3. Users are encouraged to report any suspicious activities or concerns regarding game integrity to the support team.

Fraud Prevention and Security Monitoring

Afterpay employs advanced security measures to monitor transactions and user activities to prevent fraud. We reserve the right to investigate any suspicious activities and take appropriate action if necessary. Users must cooperate with any investigations, providing requested information and documentation.

Dispute Resolution and Complaint Handling Process

1. In the event of a dispute, users should first contact the support team to resolve the issue amicably.
2. If a resolution cannot be reached, users may escalate their complaint to an external dispute resolution body, as applicable under Australian regulations.
3. All complaints will be handled in a timely manner, and users will receive updates regarding the status of their complaint.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Australia. Users must comply with all applicable laws and regulations while using the Afterpay platform.

Responsible Gambling Measures and User Protection Tools

Afterpay is committed to promoting responsible gambling. Users are encouraged to set personal limits on deposits, time spent, and losses. We provide tools that allow users to self-exclude or set time-out periods from gameplay. Users experiencing gambling-related harm are urged to seek help from professional organizations.

By using the Afterpay platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. It is your responsibility to keep informed about any updates or changes to these terms.